Our commitment is to ensure your satisfaction with every purchase. Here are the details of our 30-day return policy:
Eligibility for Return: Your item must be in its original condition, unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is necessary for processing.
Initiating a Return: To start a return, contact us . Upon acceptance, we will provide you with a return shipping label and instructions. Please note that items sent back without prior approval will not be accepted.
Damages and Issues: Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately. We will promptly evaluate the issue and make it right.
Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom or personalized items, and personal care goods. Feel free to reach out if you have questions about specific items.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges: For a faster resolution, return the item and make a separate purchase for the new item once the return is accepted.
Refunds: Upon receiving and inspecting your return, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method. Keep in mind that it may take some time for your bank or credit card company to complete the refund process.
For any questions or concerns, contact us